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What knowledge is in your Practice and what are you doing with it?

Writer's picture: Gary HughesGary Hughes

Any general practice has lots of knowledge, so it also needs a system that captures, stores and distributes it effectively.



There’ll be a mixture of knowledge.

EXPLICIT knowledge you can capture and store in files and databases like instructions and policies, that’s easy to understand and share.

There’ll also be TACIT knowledge that people hold, based on experience and intuition. It’s more difficult to capture and share.


You have this knowledge but if it isn’t captured and made accessible then it’s of limited use. You possibly have a knowledge management system, even if you didn’t think of it in that way. What you do need is a system that combines:


Knowledge library

Making information available through dashboards and online libraries.


Lessons Learned

Databases that capture and share what has been learned from experience and feeds into best Practice.


Expertise Register

To identify and connect with those people who have expertise or knowledge in a particular area.


Communities of knowledge

Bringing together individuals with shared interests to share knowledge and increase learning.


It’s all possible and you can start by asking how well do you:

· Accumulate knowledge

· Store knowledge

· Share knowledge

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